3/16/2020

 

Dear Consumer,

 

I am writing to you in regard to the recent events that are unfolding throughout the world and are now starting to affect Essex County, NY.  Due to the COVID-19 Virus (novel coronavirus) outbreak and the increasing measures to prevent the further spread of the Virus to Essex County, NY, several steps have been taken:

 

-March 10, 2020 Essex County, NY issued a state of Emergency

-March 13, 2020 our President declared a National Emergency

 

In a continued effort by local and state officials to prevent further spread of Covid-19, we were advised to temporarily stop face to face interactions.

 

Please be aware that as a preventative measure we are being recommended by the state to conduct daily business by phone starting, March 14, 2020.  This is proactive and meant for your safety.  These preventative measures were recommended by the New York State Department of Health officials and will be enforced until we are told it is safe to resume in-person interactions.  We do apologize for any inconvenience that this may pose and recommend that you reach out to MHA staff or your providers as needed for additional supports and guidance.

 

As always, our Hopeline will remain open and available 24/7 during this time.

Phone number:  1-800-440-8074 OR 518-962-2077

 

With the state recommendation to limit community interaction, I do hope it is comforting to know that MHA Hopeline staff is here, day or night to provide listening support.  Please, do not hesitate to call.

 

If you have further questions or concerns, please contact our staff at 518-962-2077 to help assist you.

 

Please note: Included with this letter is an informational sheet that we recommend you complete and carry with you (in-case you need medical assistance in the future).  Again, please contact your care coordinator; Hopeline staff or other providers if you need assistance completing this form.

 

Thank you for your understanding,

 

The Mental Health Association in Essex County, Inc.

(518)962-2077